Fake or unfair negative reviews can amount to defamation and cost the poster a significant amount of money in damages. A number of recent cases establish how to get to the bottom of anonymous trolls.
Data collected in the making of the review by Google includes the name, IP address, phone number, location data and other details of any user, even if they have made the post anonymously.
In recent submissions the solicitor for an aggrieved party contended “people have a right to find out who is doing the damage behind the scenes.”
Defamation is a costly exercise!